HR Support for Charities and Non-Profit Organisations

Practical, Compassionate HR Support for Charities, Social Enterprises and Voluntary Groups

Supporting Charities and Non-Profits with People-Focused HR Solutions

Running a charity or not-for-profit organisation means balancing your mission with the realities of managing people, funding, and compliance. HR Caddy provides tailored HR support for charities and community organisations, helping you handle employment challenges with professionalism, empathy, and legal accuracy.

Whether you rely on paid staff, volunteers, trustees, or all three, we’ll help you create clear processes and fair, consistent management practices that protect your people and your purpose.

HR Services for Charitable and Non-Profit Organisations

We deliver flexible HR support packages designed to help charities and non-profits stay compliant, confident, and people-focused.

Workplace Investigations – impartial investigations into conduct, grievance, or safeguarding concerns
Performance & Misconduct – structured, fair management of employee performance or behaviour issues
Long-Term Sickness Absence – practical guidance to manage absence sensitively and fairly
Mediation & Conflict Resolution – resolving team or trustee disputes with compassion and discretion
Policies & Procedures – clear, tailored documentation that reflects your values and legal duties
Redundancies & Restructures – expert advice during funding changes or organisational review
Recruitment Process Design – building fair, inclusive processes to attract the right people

Our service is flexible – ideal for charities without a full HR department or those needing independent support on complex people matters.

Common HR Challenges in Charities and Non-Profits

We understand the unique people challenges facing charitable and voluntary organisations, including:

Managing a mix of paid staff and volunteers under one structure
Handling sensitive issues with limited HR resource or experience
Balancing fairness, compassion, and compliance in people decisions
Navigating restructures or redundancies following funding changes
Maintaining strong governance and safeguarding practices
Recruiting, onboarding, and retaining skilled, mission-driven employees

Our team helps charities build systems that are robust, inclusive, and sustainable – allowing you to focus on your mission rather than HR admin.

How HR Caddy Supports Charities and Non-Profits

We work closely with non-profit organisations to provide HR guidance that’s grounded in real understanding of the sector’s values, funding pressures, and governance expectations.

Our support includes:

Drafting and reviewing employment contracts, volunteer agreements and policies
Managing disciplinary, grievance and safeguarding cases independently
Advising boards and trustees on HR responsibilities and best practice
Designing simple, compliant documentation for everyday HR processes
Providing retained HR support for day-to-day issues and advice

We act as an extension of your team – offering expert advice when you need it, without unnecessary formality or jargon.

Call us now for urgent HR advice

Why Charities Choose HR Caddy

Charitable organisations choose HR Caddy because we understand both the heart and the compliance side of running a non-profit. We combine professional HR expertise with a compassionate, pragmatic approach that respects your values and your people.

Our clients value:

Independent, confidential support for sensitive HR matters
Policies and processes tailored to their size, funding and mission
Clear, jargon-free advice for managers, trustees and staff
Flexible pricing and retainer options suited to non-profit budgets

We’ve worked with registered charities, CICs, and social enterprises across the Midlands and UK – helping them build stronger, more resilient organisations.

Areas We Serve

We support charities and non-profits across the Midlands and the UK, including:

West Midlands: Birmingham, Wolverhampton, Solihull, Dudley, and Walsall
Staffordshire: Cannock, Stafford, Lichfield, Tamworth, and Burton-upon-Trent
East Midlands: Derby, Nottingham, and Leicester
Broader coverage for national and regional charities, social enterprises, and community groups

Whether you’re based in one location or operating across multiple sites, we provide remote and on-site HR support that fits the way you work.

Our Superpowers (how we do it)

Our commitment to client satisfaction, deep regard for personal relationships and dedication to quality is the cornerstone to our continued success.

We’re pragmatic and commercial

It’s your business so we’ll never tell you how to run it. But we’re a small business too, so we understand that profit has to come first.

We’re direct and brutally honest

You need answers quickly so we’ll always give it to you straight. And it’s amazing how many uncomfortable or confrontational conversations can be resolved with a big dollop of honesty

We take action

We know the law and we have experience in public, private, small, medium and large companies. Which means we can assess and act swiftly to get stuff done.

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