HR Support for Public Sector Organisations

Professional, Compliant HR Support for Councils, Education Trusts and Public Services

Supporting the Public Sector with Reliable, Legally Sound HR Solutions

Public sector organisations face unique pressures – balancing service delivery, compliance, and accountability while managing complex staffing structures. HR Caddy provides trusted HR support to local authorities, schools, housing associations, and other public bodies, helping you manage people effectively, fairly, and in line with regulation.

Our experienced team ensures your organisation’s policies, processes, and decision-making stand up to scrutiny while supporting your culture of fairness, transparency, and care.

HR Services for Public Sector Employers

We deliver comprehensive HR services tailored to the governance, procedural, and compliance standards expected in the public sector.

Workplace Investigations – impartial investigations into conduct, grievance, or whistleblowing cases
Performance & Misconduct – structured management processes aligned with public sector frameworks
Long-Term Sickness Absence – support for managing absences with sensitivity and fairness
Mediation & Conflict Resolution – rebuilding working relationships and improving collaboration
Policies & Procedures – robust documentation aligned with statutory and local requirements
Redundancies & Restructures – guidance through organisational change and redeployment
Recruitment Process Design – transparent, compliant systems for fair and equal hiring

Whether you’re a council department, academy trust, charity, or arm’s-length public body, we provide HR advice that’s grounded in best practice and focused on results.

Common HR Challenges in the Public Sector

We understand the complexities public sector employers face, including:

Managing employee relations within unionised environments
Conducting investigations or hearings to a high evidential standard
Balancing fairness and accountability with performance expectations
Absence management in safety-critical or service-delivery roles
Navigating restructures, redeployments, and change consultations
Maintaining compliance with equality, diversity, and inclusion obligations

Our experience supporting public sector organisations means we know how to balance the procedural demands of governance with the practical realities of people management.

How HR Caddy Supports Public Sector Organisations

We provide clear, consistent HR support that aligns with your internal frameworks and public accountability standards. Our team works discreetly and professionally to deliver robust outcomes that stand up to scrutiny.

Our support includes:

Independent workplace investigations that meet evidential and procedural standards
Expert advice on disciplinary, grievance, and whistleblowing matters
Documentation and process reviews to ensure compliance
Training for managers and senior leaders on best practice HR management
Ongoing consultancy for HR teams and senior stakeholders

We can work alongside your in-house HR function or act as a fully outsourced partner – ensuring your organisation has access to expert, timely HR advice whenever it’s needed.

Call us now for urgent HR advice

Why Public Sector Organisations Choose HR Caddy

Public sector employers choose HR Caddy because we combine professionalism, discretion, and deep understanding of governance and policy. We recognise the importance of transparency and due process – and we help you uphold those values while getting things done efficiently.

Our clients value:

Independence and confidentiality when dealing with sensitive cases
Expertise in local government, education, and health-related HR issues
Policies and procedures written for compliance and clarity
Support that enhances consistency and reduces legal exposure

We have extensive experience working with councils, educational institutions, and other publicly funded organisations throughout the UK.

Areas We Serve

We support public sector organisations across the Midlands and the UK, including:

West Midlands: Birmingham, Wolverhampton, Dudley, Solihull, and Walsall
Staffordshire: Cannock, Stafford, Lichfield, Tamworth, and Burton-upon-Trent
East Midlands: Derby, Nottingham, and Leicester
Broader UK coverage for national and regional public bodies, including housing associations, NHS trusts, and multi-academy trusts

Our HR consultants work both remotely and on-site, providing flexible support to meet your organisation’s structure and governance requirements.

Our Superpowers (how we do it)

Our commitment to client satisfaction, deep regard for personal relationships and dedication to quality is the cornerstone to our continued success.

We’re pragmatic and commercial

It’s your business so we’ll never tell you how to run it. But we’re a small business too, so we understand that profit has to come first.

We’re direct and brutally honest

You need answers quickly so we’ll always give it to you straight. And it’s amazing how many uncomfortable or confrontational conversations can be resolved with a big dollop of honesty

We take action

We know the law and we have experience in public, private, small, medium and large companies. Which means we can assess and act swiftly to get stuff done.

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