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Handle Grievances Before They Handle You

Turn workplace complaints into resolved issues
Talk to us about your grievance situation

Workplace grievances spiral fast when they’re not handled properly from day one. They drain management time, damage morale, and create legal risks that could have been avoided. We step in to get grievances sorted properly – turning formal complaints into resolved issues with clear outcomes that stick.

Key Benefits

  • Swift resolution that prevents escalation
  • Clear process that protects your business
  • Practical solutions that address root causes
  • Documented approach that stands up to scrutiny

How It Works

  1. Immediate review of the grievance and surrounding context
  2. Clear plan of action including investigation steps
  3. Structured interviews and evidence gathering
  4. Detailed findings with practical recommendations if required
  5. Support implementing solutions that stick

Why Choose Us

  • We move fast when grievances land
  • Zero tolerance for workplace politics
  • Focus on solutions, not endless process
  • Experience with every type of complaint

FAQs

How quickly can you start handling our grievance?
Usually within 24-48 hours. As soon as you give us the green light!

What if the grievance involves senior management?
We handle it. Nobody’s exempt from proper process.

Can you handle multiple related grievances?
Counter grievances are a common thing and we have a broad enough team to handle these for you while spotting patterns you need to address.

What documentation will we have?
Everything you need to show you handled it properly – investigation notes, meeting records, outcome letters, and recommendations.

Don’t let grievances fester into bigger problems. Whether it’s an individual complaint or systemic issue, we’ll help you handle it properly and prevent it happening again. Our approach focuses on swift, fair resolution that protects your business while addressing legitimate concerns.

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We previously worked with a national HR provider that used call centres for their services, all very impersonal!

We heard about HR Caddy from a friend, we found them very approachable, practical and professional.

DANIEL KINSELLA, DIRECTOR
GLADSTONE CARPETS AND FLOORING

Find Out More

Just a few of our amazing clients