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Success stories

Fairway

Employee Engagement Survey

The challenge

Meet Alex, Operations Director of Fairway. Alex understood the importance of making Fairway a great place to work and wanted to engage with his employees to understand what they liked about working there and what else he could do to improve it even more.

The solution

After speaking to HR Caddy about how to approach this, we encouraged Alex to launch an annual staff survey. We helped Alex improve communication and engagement with his team by managing the survey every year, from distribution to analysing results and making recommendations. The results provided valuable insight into the things that were important to the employees and suggested ways to address their needs. We created action plans so we could implement some simple and cost-effective solutions.

The result

The results from the surveys were so promising that we encouraged Fairway to apply for Great Place to Work certification. They achieved it with flying colours with their results expected to get them onto the Best Workplaces list in the UK!
Wonderful service, wonderful team, always advising on the best interests of the business in a constructive and positive way. Pleasure to work with. HR Caddy provide excellent additional info advice and guidance such as annual employee engagement surveys that are critical to our internal awareness of how we perform as a business and a culture as well as helping us achieve “Great Place to Work” accreditation which is a significant milestone. Keep up the good work and thank you!
ALEX O’NEIL, OPERATIONS DIRECTOR, FAIRWAY
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